Privacy Policy

Fiatsend ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

Name, email, phone number, mobile money account, wallet address, and other identifying information.

Transaction Information

Details of stablecoin transactions (addresses, amounts, timestamps).

Technical Information

IP address, browser type, device identifiers, and logs to improve performance and security.

Usage Information

Analytics such as features used, time spent, and activity patterns.

2. How We Use Your Information

• Process transactions and deliver fiat to mobile wallets.
• Verify identity and comply with KYC/AML requirements.
• Provide, maintain, and improve our services.
• Communicate about account activity, updates, and marketing.
• Detect and prevent fraud and unauthorized transactions.

3. How We Share Your Information

• Service Providers: KYC, processing, analytics.
• Compliance Authorities: To satisfy legal/regulatory obligations.
• Business Partners: To enhance user experience with your consent.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described or to comply with legal obligations.

5. Security Measures

We implement industry-standard security measures (encryption, secure storage, periodic audits). No system is completely secure.

6. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, objection, or data portability. Contact legal@fiatsend.com.

7. Updates to this Policy

We may update this Privacy Policy periodically. We will update the effective date and seek consent where required.

8. Contact Us

Email: legal@fiatsend.com • Phone: +44 7588 511537